Terms of Use
General Conditions of Use (GCU)
Last updated: February 9, 2025
Welcome to the [Mortier-et-pilon] website. By accessing and using this website, you agree to abide by these **Terms of Use** (TOU). If you do not agree with these terms, please do not use this site.
Object
These terms and conditions govern the use of the [mortier-et-pilon] website. This site allows its users to view and purchase products online.
Access to the site
Access to the site is free and open to all. However, certain features or services (such as the purchase of products) may require prior registration or the creation of a user account.
-Registration and user account: If you register on our site, you agree to provide accurate and current information. You are responsible for maintaining the confidentiality of your login credentials and the security of your account.
-Access to the site: We reserve the right to suspend or interrupt access to the site for technical or maintenance reasons without notice.
Intellectual property
The content of the site (texts, images, logos, brands, etc.) is protected by intellectual property laws and belongs to mortier-et-pilon.fr or to third parties who have authorized the use of their content. You may not reproduce, distribute or use these elements without prior authorization, except in cases provided for by law.
Use of the site
You agree to use the site in accordance with current legislation, these T&Cs, and to respect the intellectual and industrial property rights of third parties.
Personal Use: You may use this Site for personal, non-commercial purposes only, unless we expressly authorize you to do so.
- Prohibited Conduct : You agree not to use this Site for any illegal or harmful activity, including, but not limited to, hacking, distributing viruses, or sending spam.
Products and services
We provide you with a range of products online. Each product is described as accurately as possible, but we cannot guarantee the accuracy or completeness of these descriptions.
- Product availability: The products presented on the site are subject to availability. In the event that a product is unavailable after your order, we will inform you as soon as possible and offer you either an alternative or a refund.
- Product prices: The prices displayed on the site are in Euro and include all applicable taxes, unless otherwise stated.
Order and payment
To make a purchase on the site, you must follow the ordering process described on our platform.
Validation of the order: When you validate your order, you fully and unreservedly accept the products and services offered.
- Payment Payment for products can be made by credit card, PayPal or any other payment method offered on the site. Payment is secured by online security protocols.
- Order Confirmation : Once your payment has been validated, you will receive an email confirming your order. This sales contract will be formed once the order has been confirmed and payment received.
Delivery
We offer delivery options that will be specified when you place your order. Delivery times may vary depending on the destination and the transport services chosen.
- Liability: We are not responsible for delays or errors in delivery that are not our direct responsibility.
Right of withdrawal
In accordance with legal provisions, you have a right of withdrawal of 14 days from receipt of the products, without having to provide a reason. You can contact us at the following address contact@mortier-et-pilon.fr to inform us of your intention to withdraw.
- Return of products: Products must be returned in their original condition and packaging. Return shipping costs are your responsibility, unless the product is defective.
Protection of personal data
We are committed to protecting your privacy and respecting the confidentiality of your personal data. For more information on the processing of your personal data, please see our Privacy Policy.
Limitation of Liability
Mortier-et-pilon.fr implements all necessary means to guarantee the availability and security of its site. However, we cannot be held responsible for any direct or indirect damage resulting from the use of the site, its unavailability, or any other technical problem.
Changes to the T&Cs
We reserve the right to modify these General Conditions of Use at any time, without notice. The modifications will come into force upon their publication on the site.
We encourage you to check this page regularly for updates.
Applicable law and competent jurisdiction
These T&Cs are governed by the legislation in force in France. In the event of a dispute, the competent courts will be those of the consumer's place of residence, unless another jurisdiction is imposed by the applicable legislation.
Contact
For any questions regarding these General Conditions of Use or for any request relating to your order, you can contact us at the following address:
- Email: contact@mortier-et-pilon.fr